bad fabric experience

not grey fabric!

One nice thing about having my mom come visit is that she was able to bring us things from the states, including what I dream about most- fabric!  I had made an order from fabric.com because I really wanted some grey fabric.  When I opened the small package, I was horrified to find this ugly piece of fabric instead of grey fabric.  The tag on it says Kona Grey, but um, it's most obviously not grey.

I emailed fabric.com with how upset I was about the mistake.  They emailed me back saying that there is a 30 day return policy and I was at 35 days and so sorry, too bad.

I wrote an email back explaining again how unsatisfied I was, that I didn't have a chance to check the package within that 30 days to please reconsider.

They did decide to a one-time only refund.  So I was grateful to have not lost my money on some really, really ugly fabric.  I will think twice about orders in the future, but likely will purchase from them again because they have good prices.